Or call us at (803) 937-1990 10 a.m. - 8 p.m. EST to send you a label
We send you a return label by email or text (The way you placed your order)
Stick label to package
Drop off to carrier location
Don't have a printer? Let us know, we can send you a label using snail mail.
For more information, visit our Returns Page and FAQ page for complete breakdown of our returns policy.
Returns & Exchanges - 30 day policy on eligible items (can return or exchange within 30 days of your order date)
We offer free returns and exchanges on unused and eligible items.
Final Sale items are final and non returnable/exchangeable -( will state final sale on product listing)
Shipping costs are non refundable (Ground and Expedited)
Orders before 2pm. EST ship same day. Orders placed on Sat-Sun, ship on Monday. (No Saturday Delivery)
Orders totaling over $150 will require signature for delivery. If shipping and billing address are not the same, we may required signature for delivery depending on circumstance.
Free shipping on orders totaling over $60.
For the 2022 holiday season, returnable items purchased between November 1 and December 10, 2022 can be returned until January 15, 2023. You may receive a partial or no refund on used, damaged or materially different returns.