Men and Women?

 

Yes. They are both for men and women. Stetson hats are traditionally for men, but most styles can be worn by women also. The sizing on hats are the same for men and women.

What do the X's mean?

X's stand for the quality of the hat. The more X's, the more beaver fur blend is added to the hat. The more beaver blend it has, the softer the felt feels.

-4X hats are only wool
-5x and higher have blend

Detail & Care

To clean hat use hat or sponge to dust of lint and dirt. You can also use a lint roller.

Wool and Beaver fur felt are naturally water resistant, but they are not water proof. We suggest 4x's and wool hats for outdoor work in light rain if you plan to use it for that.

6X's and above are better suited for special occasions and formal events away from rain.

Do's and Don'ts

1. Always rest hat with crown down. Never rest hat on its' brim.

2. Always keep in cool dry area. Never leave in hot vehicle. Hat will change shape if left in hot places.

3. Always take good care of it as it will take good care of you. Many loyal Stetson customers have had the same hat for many years and have been passed down from Grandpa, to father, and to son. Hats last a lifetime and more if you take good care of them.

• You can do this all online by going to our Return Page 
• Or call us at (803) 937-1990 10 a.m. - 8 p.m. EST to send you a label 

We send you a return label by email or text (The way you placed your order)

1. Print label
2. Stick label to package
3. Drop off to carrier location

Don't have a printer? Let us know, we can send you a label using snail mail.

For more information, visit our Returns Page and FAQ page for complete breakdown of our returns policy.

Returns & Exchanges - 30 day policy on eligible items (can return or exchange within 30 days of your order date)

 

We offer free returns and exchanges on unused and eligible items.

Final Sale items are final and non returnable/exchangeable  - ( will state final sale on product listing)

Shipping Refunds

1. Shipping costs are non refundable (Ground and Expedited)

Orders before 2pm. EST ship same day. Orders placed on Sat-Sun, ship on Monday. (No Saturday Delivery)

Orders totaling over $150 will require signature for delivery. If shipping and billing address are not the same, we may required signature for delivery depending on circumstance.

Free shipping on orders totaling over $60.

For the 2022 holiday season, returnable items purchased between November 1 and December 10, 2022 can be returned until January 15, 2023. You may receive a partial or no refund on used, damaged or materially different returns.