Two ways
-
You can do this all online by going to our Return Page
- Or call us at (803) 937-1990 10 a.m. - 8 p.m. EST to send you a label
We send you a return label by email or text (The way you placed your order)
- Print label
- Stick label to package
- Drop off to carrier location
Don't have a printer? Let us know, we can send you a label using snail mail.
For more information, visit our Returns Page and FAQ page for complete breakdown of our returns policy.
Returns & Exchanges - 30 day policy on eligible items
We offer free returns and exchanges on unused and eligible items.
Final Sale items are final and non returnable/exchangeable - ( will state final sale on product listing)
Shipping Refunds
- Shipping costs are non refundable (Ground and Expedited)
Orders before 1pm. EST ship same day. Orders placed on Sat-Sun, ship on Monday. (No Saturday Delivery)
Orders totaling over $150 will require signature for delivery. If shipping and billing address are not the same, we may required signature for delivery depending on circumstance.
Free shipping on orders totaling over $60.
We have changed our delivery schedule to Free Ground (3-8) business days depending on location.
We are still providing valid tracking for all orders efficiently even with our high order volumes, but carriers are experiencing delays with delivery due to Covid-19 and surge in online orders.
